I am a Virtual Assistant with over three years of experience in customer service, technical support, and administrative support. I have experience assisting clients through email, phone, and system-based platforms while maintaining accuracy and professionalism.
I previously worked as a Technical Support Specialist where I helped customers troubleshoot technical concerns and navigate systems. I also supported a healthcare account where I followed HIPAA guidelines and handled sensitive information responsibly. In my recent role with a home care company, I managed emails, coordinated staff and client schedules, and helped keep daily operations organized.
I am organized, detail-oriented, and willing to learn new tools and processes. I value clear communication, reliability, and providing consistent support to help businesses run smoothly.
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