I am an experienced Customer Service and Technical Support professional with a strong background in operations supervision, team leadership, and customer care. I have worked with international companies providing phone, technical, and patient support while consistently meeting key performance metrics such as customer satisfaction, AHT, and resolution rates.
I am highly organized, detail-oriented, and skilled in problem-solving, communication, and process improvement. I am looking for remote opportunities where I can help businesses deliver excellent customer support, manage operations efficiently, and improve overall customer experience.
