I have been an Operations Manager focused on customer service in the BPO industry for 9 years. I have launched accounts, handled voice, email and chat accounts' operations and managed clients remotely.
I also own an online shop so I have been doing social media management, digital marketing and customer service for 9 years.
I have completed the Virtual Assistant Bootcamp that further enhanced my skills on Email Management, Schedule Management, Office Applications, Internet Research, Social Media Management and Wordpress.
I have also completed the Amazon Seller Virtual Assistant Masterclass and Ecommerce Mastery Class that equipped me in mastering all the tools and the processes in selling in Amazon Shopify and Woocommerce.
I am always up for challenges and I am very eager to help and use my skill and knowledge to contribute results to your company.