Experienced and reliable healthcare support professional with a strong background in handling both inbound and outbound calls with patients and customers. Skilled in managing time efficiently while multitasking in fast-paced environments. Proficient in using healthcare platforms such as Tebra and eClinicalWorks for accurate data entry and patient information management. Comfortable working with Google Spreadsheets to organize, track, and manage patient records and other essential data. Known for maintaining professionalism, clear communication, and a patient-centered approach in every interaction. Also committed to learn or develop new skills to contribute to success.