I'm an experienced customer service and virtual support professional. I’ve worked in roles like e-commerce assistant, booking coordinator, and retail sales admin. My main tasks have included handling customer inquiries, taking orders, managing bookings, and helping guests or clients online and over the phone.
I’m comfortable using tools like email, chat, and order systems, and I always focus on keeping customers happy and things organized. I enjoy helping people, solving problems, and making sure everything runs smoothly.