Results-driven System Administrator with hands-on experience in managing and supporting enterprise IT environments across Windows and Linux platforms. Skilled in troubleshooting, optimizing system performance, and ensuring high availability of servers and network infrastructure. Strong background in Red Hat Enterprise Linux (RHEL), Windows Server administration, virtualization, and SAN storage management, with proven success in maintaining 99.9% uptime and reducing downtime through proactive maintenance. Experienced in handling end-to-end IT support from L1 to L3, disaster recovery, and security remediation. Adept at working independently or collaboratively, with a track record of resolving 95% of support tickets within 24 hours and improving LAN performance through effective network optimization.
