Hello! I am VA Grace and I am an experienced GDS expert, Healthcare VA and Financial Officer/Bookkeeper with a strong background with Amadeus GDS, hotel bookings, healthcare account, financial management and accounting.
For GDS Expert
-Handle clients request to their flight booking for cancellation, changes and refunds using Amadeus GDS.
-Handle calls, emails, and chats to assist clients with their travel plans.
-Use Amadeus GDS and other travel platforms to manage bookings, pricing, ticketing, and itinerary coordination.
-Adhere to company policies and procedures during call interactions and maintain a positive demeanor.
For Healthcare VA
-Manage and update Electronic Health Records (EHR) with accuracy and confidentiality.
-Schedule and confirm patient appointments, follow-ups, and telehealth sessions.
-Handle patient inquiries via phone, email, or chat with empathy and professionalism.
-Process insurance claims, verify coverage, and follow up on billing matters.
-Prepare and send medical reports, prescriptions, and referrals as directed by healthcare providers.
-Assist with telemedicine setup, ensuring patients and providers have a seamless virtual consultation experience.
-Maintain HIPAA compliance in all communications and data handling.
For Bookkepper
I help business maintain accurate and organized financial data. With expertise in handling financial records, reconciling accounts, preparing financial statements and ensuring compliance with tax regulations.
I possess expertise in various areas, including:
-Profeciency in Accounting software such as Quickbooks, Xero and Excel
-Full-Cycle Bookkeeping
-Accounts Payable & Receivable Management
-Bank & Credit Card Reconciliation
-Payroll Processing
-General Ledger Maintenance
-Trial Balance Preparation
-Financial Statement Preparation
-Cash Flow Monitoring
-Budgeting & Forecasting
-Financial Data Analysis
-QuickBooks Online Management
-Xero Accounting Software
I take pride in my ability to support businesses with their financial needs and contribute to their growth and success. I look forward to bringing my expertise and dedication to your organization.
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