Versatile and detail-oriented professional with proven expertise in customer care, HVAC services, collections, and data entry. Skilled in handling customer inquiries, providing technical support, and ensuring timely resolution of issues to maintain high satisfaction levels. Experienced in managing billing and collections processes with strong negotiation and conflict resolution skills. Proficient in accurate data entry, record management, and maintaining organized databases. Adept at working in fast-paced environments while delivering quality service and adhering to company standards and deadlines.
