Are you looking for a reliable, detail-oriented Virtual Assistant who can handle the day-to-day tasks so you can focus on growing your business?
I'm Mariel, a General Virtual Assistant with 2+ years of experience in customer service, administrative support, and digital operations. My background spans BPO chat and email support, hotel front desk coordination, and social media management — which means I'm comfortable handling a wide range of VA tasks without needing hand-holding.
Here's what I can do for you:
• Email & chat support — responding to inquiries, resolving concerns, maintaining ticket accuracy
• Admin tasks — data entry, file organisation, record management, scheduling
• Social media management — content creation, graphics (Canva), posting, and inbox monitoring
• Basic content creation — short video editing via CapCut
• CRM support — currently completing HubSpot CRM & Service Hub certification
Tools I use:
Google Workspace • Microsoft Office • Slack • Zoom • Canva • CapCut • HubSpot (in progress)
I work from a dedicated home office with fiber internet (100 Mbps), backup WiFi, and generator power — so you never have to worry about connectivity issues.
I'm available full-time and can align with US (EST/PST), UK (GMT), or AU (AEST) business hours.
If you need someone dependable, fast-learning, and genuinely invested in your business — let's talk!
