Experienced Registered Medical Technologist and Healthcare Virtual Assistant with 4+ years of clinical laboratory experience and 4+ years supporting medical practices remotely. Skilled in patient scheduling, insurance eligibility verification, medication refill coordination, and healthcare administrative workflow. Specializes in outbound patient communication, including waitlist management, patient recalls, and follow-up coordination to improve appointment completion rates and patient engagement. Known for strong attention to detail, HIPAA compliance, and the ability to manage high-volume patient communication while maintaining accurate documentation and excellent patient service.
