I am an Executive Assistant and Operations Partner with 8+ years of professional experience across executive support, business development, client success, and modern digital workflows.
I specialize in taking operational chaos off the plates of fast-moving US and AU startup founders—protecting executive time, streamlining team workflows, and managing client pipelines so you can focus on scaling your business.
What sets me apart from a standard "task-taker" VA is my hybrid background:
• EXECUTIVE OPERATIONS (3 Yrs): Coordinated high-stakes project logistics, vendor management, and chaotic calendars for a construction executive using custom Enterprise Resource Planning (ERP) software.
• REVENUE & LEADERSHIP (2 Yrs): Former Sales Rep & Sales Supervisor. I understand sales funnels, pipeline tracking, performance metrics, and client retention.
• CLIENT SUCCESS (3 Yrs): Managed white-glove customer support and escalation resolution under strict SLAs in high-pressure BPO environments.
• DIGITAL & CONTENT OPS: Trained in On-Page SEO and Generative Engine Optimization (GEO). I actively run my own live web portfolio and complete hands-on HubSpot Sales CRM training to stay ahead of modern AI search and pipeline trends.
--------------------------------------------------
HOW I CAN HELP YOUR STARTUP SCALE
--------------------------------------------------
1. Executive Calendar & Inbox Triage: Manage time-zone overlaps, screen incoming requests, and keep daily operations running smoothly without micromanagement.
2. System & Workflow Optimization: Turn messy team projects into organized, documented Standard Operating Procedures (SOPs).
3. Operations & Pipeline Support: Manage lead tracking, follow-ups, and project handoffs using ClickUp, in-house ERPs, or modern CRMs.
4. Content & Web Operations: Format, publish, and optimize blog posts and site content using modern SEO/GEO best practices.
--------------------------------------------------
TECH STACK & CERTIFICATIONS
--------------------------------------------------
• Project & System Management: ClickUp (Intermediate Certified), In-House ERP Systems, Asana, Trello
• Sales & Pipeline Tools: HubSpot Sales CRM (In-Progress Training), Google Workspace
• Digital Ops & SEO: Generative Engine Optimization (GEO), WordPress, Elementor, Rank Math, Google Search Console, GA4
• Communication & AI: Slack, Zoom, Loom, ChatGPT, Claude, Canva
If you are looking for an autonomous partner who anticipates your needs, fixes operational friction, and drives outcomes rather than just "doing encoding," let's connect!
