I am an 8-year BPO professional with experience in Customer Support, Healthcare Services, Sales, and Lead Generation. I have handled eligibility verification, benefits explanation, claims support, and EOB processing in a HIPAA-compliant environment.
I am also experienced in cold calling, lead generation, appointment setting, and CRM management. Skilled in handling phone, email, and chat support with strong communication, accuracy, and customer service skills.
I am reliable, detail-oriented, fast learner, and capable of working independently in fast-paced environments. Ready to contribute immediately and deliver high-quality results.
Verified