Hello! My name is Mikaella.
I help businesses find potential clients and keep their lead information organized. I mainly support tasks like lead generation, prospect research, and outreach tracking so business owners can focus more on growing their company.
Previously, I worked as a Sales Account Manager where I handled customer communication, non-voice outreach, and lead generation. In that role, I was responsible for researching potential clients, keeping lead information organized, and maintaining records using spreadsheets and CRM tools.
I am comfortable working with data, checking details carefully, and making sure everything is organized and updated. I also communicate professionally when responding to clients or prospects.
I consider myself reliable, detail-oriented, and someone who follows instructions carefully. I work well independently and I always try to complete tasks accurately and on time.
Services I Can Help With
• Lead generation
• Prospect research
• Spreadsheet management
• CRM updates
• Online platforms outreach
• Tracking leads and conversations
• Basic customer communication
Tools I’m Comfortable Using
• Google Sheets
• Microsoft Excel
• Google Docs
• Google Workspace
• Hubspot CRM
• WhatsApp
• -----------
• Google
•Capcut
•Canva
I am also open to learning new tools if needed.
Transferable Skills From My Previous Work
From my experience as a Sales Account Manager, I developed skills such as:
• Client communication
• Organization and record keeping
• Lead tracking and follow-ups
• Attention to detail
• Managing multiple tasks
These skills help me support businesses that need someone organized and dependable.
