A dependable and results-driven professional with over 5 years of experience in operations management, staff training, quality assurance, logistics coordination, and customer service. Known for improving processes, enhancing team performance, and ensuring high service quality across diverse industries including logistics, fintech, and food service. Skilled in managing day-to-day operations, conducting staff training, resolving customer concerns, and maintaining compliance with standards. Strong communicator with a proactive mindset, able to adapt to fast-paced environments and remote work setups.
