Paula

E-commerce Customer Support

Verified

Overview

Video Introduction

Looking for Part-time work (3 hours/day) at $4.14/hour ($272.95/month)

Educational Degree

Bachelor's degree

Availability

Part-time

Portfolio / Website

Not specified

Top Skills

E-Commerce

Last Active

July 24th, 2026 (6 days ago)

Member Since

September 10th, 2025

"My business would not be able to go forward if it was not for them"

Gaurab - Adhikari

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About

Customer Support and Email Support Specialist with experience handling e-commerce and merchant support for global companies including Amazon and DoorDash. Skilled in managing order concerns, bulk order issues, escalations, and email support workflows while maintaining quality and efficiency targets. Proficient in Salesforce, Shopify, Zendesk, Gorgias, Klaviyo, Slack, Trello, and Google Workspace. Consistently recognized for targeting 100% QA scores while delivering professional and customer-focused support in remote work environments.