Hi there! I'm Joel, a Technical Virtual Assistant with 2+ years designing AI-powered workflows, voice agents, and high-converting websites. I help lean teams capture more leads, book more calls, and cut manual work by shipping systems that actually move revenue — built to run 24/7, heal their own failures, and come fully documented so your team can maintain them.
Real results I've delivered:
40% lift in booked appointments via an AI voice SDR that cold-calls, qualifies, and books on its own
20+ hours/week reclaimed through automated lead-intake and CRM pipelines
24/7 AI receptionists for home-services businesses that never miss an after-hours call — try one live at -----------
What I can do for you:
* AI Voice Agents — Outbound and inbound voice agents (Vapi, Retell) that qualify leads, handle objections, and book straight into your CRM, with Twilio call routing behind them
* Workflow Automation — End-to-end n8n, Make, and Zapier builds that kill repetitive work, from lead intake to invoicing to reporting — self-healing, so failures fix themselves before you notice
* CRM & Pipeline Setup — Full GoHighLevel and HubSpot buildouts: pipelines, automations, custom objects, and integrations configured from scratch
* AI Chat Widgets — Conversational AI embedded on your site that captures leads and hands off to your team around the clock
* Enterprise Integration — Microsoft 365 Graph (Teams, SharePoint, Outlook, Excel) and Google Workspace, so AI plugs into the tools your team already lives in
* Finance Automation — Xero and QuickBooks workflows for invoicing and reconciliation, backed by a Management Accounting degree
* Websites That Convert — High-converting sites built with Claude Code, React, Tailwind — or WordPress + Elementor when that's the right fit. Fast, branded, and plugged straight into your funnel
* Project & Ops Management — ----------- and ClickUp setups that keep teams aligned and deadlines on track
Tools I use daily:
n8n, Make, Zapier, Vapi, Retell, Twilio, Claude Code, ChatGPT, Gemini, ElevenLabs, GoHighLevel, HubSpot, Microsoft 365 Graph, -----------, ClickUp, WordPress, Elementor, Airtable, Google Sheets, Xero, QuickBooks, Slack, Calendly.
I thrive on proactive communication, attention to detail, and solutions tailored to your business. Whether you need automated workflows, efficient project tracking, or a web presence that converts, I'm here to make your life easier and your business run smoother.
Why work with me:
I don't advise — I build. I get in there, wire the integrations, ship the system, document it, and make sure your team actually uses it. Right now I run a live AI platform for a US fire-protection company: 60+ self-healing n8n workflows and an after-hours voice agent that books jobs at 2am. Every engagement ends with a Loom walkthrough and a written SOP so a non-technical teammate can maintain what I deliver.
If you've got a workflow that's bleeding time, a CRM that's leaking leads, or an idea that needs turning into a working system — let's talk.
Portfolio: jlbaiautomate.cloud · Live AI receptionist: -----------
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