Customer Support and E-commerce Specialist with experience managing Shopify stores, customer service operations, and product management. Skilled in handling order inquiries, refunds, shipping issues, chargebacks, and customer communications across email, social media, and helpdesk platforms.
Experienced with Shopify, Gorgias, Richpanel, 17TRACK, Disputifier, Loox, and PhotoRoom. Known for strong attention to detail, problem-solving, and the ability to work independently while delivering excellent customer experiences and supporting daily E-commerce operations.