Operations and client support professional with 5+ years of experience in business operations, customer support, administrative support, and remote client coordination.
Previously managed operations for a coffee supply business serving 50+ café clients while coordinating inventory distribution, supplier communication, scheduling, and operational workflows. Also handled high-volume customer support at Alorica Philippines, resolving 100+ customer concerns daily in a fast-paced environment.
Currently providing remote administrative support for a UK-based client, including scheduling, operational coordination, client communication, documentation management, and cold calling activities.
Proficient in Google Workspace, Slack, Zoom, GoHighLevel, Notion, Canva, ChatGPT, Gemini, Claude, and other AI-assisted productivity tools. Organized, adaptable, and comfortable supporting remote teams across US, UK, and AU time zones.
Available for full-time remote work and open to long term opportunities where I can provide reliable operational and client support.
Open to roles in:
• Operations Support
• Administrative Support
• Executive Assistance
• Client Support
• Business Operations
Known for being dependable, organized, and easy to work with while maintaining clear communication and consistent follow-through.
