I am a Application Support Engineer with over 8 years of experience in the renewable energy, SaaS, and IT infrastructure industries. My expertise lies in data ingestion, SCADA operations, and troubleshooting large-scale data pipelines to ensure reliable reporting and system availability.
In my current role, I support global energy sites by managing data flows from APIs, FTP servers, SQL databases, MQTT brokers, XML feeds, and industrial protocols (Modbus, OPC, DNP3) into cloud platforms. I investigate reporting issues, validate mappings, analyze API requests/responses, and troubleshoot end-to-end data ingestion pipelines from backend systems to front-end dashboards.
Key skills and tools I use include Postman, SQL, Linux, Wireshark, SolarWinds, OSIsoft PI, N3uron, and Azure. I also collaborate with vendors and internal teams to resolve complex issues, document solutions, and contribute to process improvements.
What sets me apart is my strong troubleshooting mindset, adaptability, and eagerness to learn. I am confident in quickly learning new tools and workflows.
I thrive under pressure, welcome feedback, and always prioritize delivering clear and effective support to both technical and non-technical stakeholders.
