Results-driven customer support, and collections professional with over four years of experience delivering exceptional customer service, Tier 2 technical support, virtual collections, and inside sales in fast-paced environments.
In my most recent role as an Inside Sales Agent for a real estate group, I proactively reached out to leads, built rapport through meaningful conversations, qualified prospects, and scheduled appointments for real estate agents, helping generate new business opportunities.
Throughout my career, I have successfully resolved complex customer concerns, negotiated payment arrangements, streamlined backend operations, and consistently delivered positive client experiences using CRM platforms and financial tools.
Driven by a passion for helping people and achieving results, I bring strong communication, relationship-building, lead generation, appointment setting, customer service, technical support, collections, CRM, and problem-solving skills that contribute to business growth and team success.
