Customer-focused and detail-oriented professional with experience in brandsite and social media management, as well as customer service for global brands. Skilled in handling inquiries, complaints, and post-purchase concerns across multiple platforms (Website, Facebook, Instagram, and direct email). Strong background in customer care, conflict resolution, and operations support with proven ability to maintain high customer satisfaction. Proficient in communication, teamwork, and time management. I want to be known as a reliable and versatile worker who ensures smooth customer experiences and effective brand representation.
