I am a results-driven logistics professional with five years of experience in carrier and brokerage operations, managing shipments from dispatch to final delivery. I specialize in coordinating with drivers, shippers, and brokers to ensure on-time performance and smooth transportation processes. My strengths include load tracking, rate confirmation management, carrier communication, and resolving issues quickly to prevent delays. I am highly organized, detail-oriented, and skilled in handling logistics emails, documentation, and administrative tasks in fast-paced environments. With a strong background in customer service and supply chain coordination, I consistently work to improve efficiency while maintaining excellent communication and reliability.

I’m a detail-oriented and hardworking professional with 2 years of customer service experience supporting high-volume operations through calls, chats, and emails. I communicate clearly, resolve issues efficiently, and provide reliable support to clients and partners.

I also bring 3 years of hands-on logistics experience in carrier and brokerage operations. I specialize in building loads, tracking and tracing shipments, and dispatching drivers to ensure on-time and efficient deliveries. I’m experienced with ELD systems and load boards and adapt quickly to new tools and workflows.

What I can help you with:
• Load building and shipment coordination
• Track and trace support
• Driver dispatch and communication
• ELD and load board management
• Logistics email management
• Administrative logistics tasks
• Customer support (calls, chat, email)