Entry-Level Virtual Assistant | 3 Years BPO Experience (Financial & Travel Accounts)
Detail-oriented and proactive Entry-Level Virtual Assistant with 3 years of experience in the BPO industry, supporting U.S.-based clients in financial services (credit card support) and the travel industry (airline customer service). Proven ability to handle high-volume customer interactions via phone and chat with professionalism and accuracy.
Skilled in administrative support, customer inquiry resolution, and multitasking in fast-paced environments. Known for strong communication skills, time management, and a problem-solving mindset.
