Results-driven BPO professional with over six years of experience specializing in telecommunications sales and dental insurance support. Possesses strong oral and written communication skills with a proven ability to engage clients, resolve inquiries efficiently, and maintain high service standards. Experienced in working as an RCM Specialist for a dental office, handling insurance verification, claims processing, and revenue cycle management tasks. Highly knowledgeable in dental insurance workflows, claims requirements, and best practices to minimize claim denials and support timely reimbursements.
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