I bring a strong foundation in Information Technology, with hands-on experience in system administration, IT technical support, and customer service. Skilled in Office 365 management, JIRA, troubleshooting hardware and software issues, and supporting users through technical solutions, I combine technical expertise with excellent problem-solving and communication abilities. I have also gained valuable experience as a service crew and ESL teacher, which strengthened my adaptability, teamwork, and customer relations skills. As a worker, I want to be known as reliable, efficient, and resourceful—someone who can perform effectively under pressure, is eager to learn, and consistently strives to provide quality results in every role I take on.
