Dedicated Customer Experience Executive with 1 year and 7 months of CSR experience in a hybrid setup and 4 months of ongoing B2B collections experience. Skilled in managing inbound/outbound calls and emails, handling escalations, and delivering high-quality resolutions. Adept at fostering customer trust, streamlining workflows, and maintaining strong client relationships in both B2C and B2B environments. Recognized for clear communication, multitasking, and organizational skills that drive customer satisfaction and team success.
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