Customer Support & Technical Service Specialist | Healthcare Operations | Problem Solver
I’m a results-driven support professional with hands-on experience across global platforms like Meta, Uber, and QuickBooks, as well as healthcare coordination at Legato Health Technologies. I specialize in delivering empathetic, high-impact service through voice, chat, and email—resolving technical issues, guiding users through complex systems, and ensuring every interaction ends with clarity and care.
With a background in Human Resource Development Management and certifications in customer service and events management, I bring a unique blend of people skills, technical know-how, and operational precision. Whether I’m troubleshooting software, coordinating patient authorizations, or improving service workflows, I thrive in fast-paced environments where quality and compassion matter.
If you're looking for someone who can elevate your customer experience, streamline support operations, and bring positive energy to your team I’d love to connect.
