I am a Marketing Management degree holder from the College of St. Benilde, where I learned key marketing strategies and consumer insights. I have 3 years of experience as a Customer Service Representative, handling customer inquiries and resolving issues. Most recently, I worked for 2 years and 7 months as an Experience Associate at Filta, where I focused on improving customer interactions and creating positive experiences. In both roles, I developed strong communication skills and a deep understanding of customer needs, helping to build loyalty and satisfaction.
