I am a dedicated and results-driven professional with over 10 years of experience in customer service, technical support, and transaction processing. My background includes handling complex client concerns through phone, email, and chat, managing urgent dealership part orders, and providing efficient IT assistance involving software installation, troubleshooting, and network support. I liaise with supply chain managers, sales representatives/managers, and internal/external 2nd level IT support to ensure seamless coordination and timely issue resolution. I excel in fast-paced environments, effectively balancing multiple priorities while maintaining high- quality service. With strong communication skills, analytical thinking, and proficiency in Microsoft Office, consistently contribute to operational efficiency and customer satisfaction.
