I have 8 years of experience in the healthcare and insurance industry as a Customer Service Representative and Qu-----------ty Assurance Analyst. While I am new to the VA role, I have been working remotely since the pandemic and am skilled in data entry, patient and provider support, claims processing, and administrative tasks. I am detail-oriented, HIPAA-aware, and committed to accuracy, confidenti-----------ty, and efficiency. My goal is to help healthcare providers save time and stay focused on patient care while I handle the back-end support.