I am a Administrative & Customer Support Specialist specializing in administrative support, appointment setting, customer support, and lead generation for businesses that value organized systems and excellent client communication. I help reduce administrative workload by managing customer interactions, supporting outreach efforts, and ensuring routine tasks are completed accurately and on time.
My professional experience includes roles as an Appointment Setter, Lead Generation Specialist, and Customer Support Agent. I have worked with tools such as Gorgias, GoHighLevel (GHL), D7 Lead Finder, Notion, and Google Workspace to manage customer support, email communication, lead research, and operational tasks efficiently.
Clients can expect dependable communication, strong organizational skills, careful attention to detail, and consistent follow-through. I focus on providing reliable virtual assistance that contributes to smoother business operations and a positive customer experience.
