As a licensed Electronics Engineer turned Process Specialist, I am passionate about the fusion of technology, operations, and data. Currently part of a Trust & Safety – Identity Verification team, I specialize in improving systems that ensure user security, reduce fraud, and support seamless platform experiences.
With over seven years of combined experience in process engineering and trust & safety, I bring a deep understanding of process optimization, documentation, and stakeholder collaboration. I leverage tools like Snowflake and Looker to conduct in-depth analyses, monitor key metrics, and build dashboards that help teams make smarter decisions, faster.
???? Skilled in: Process Documentation, KYC Optimization, Data Analysis (SQL/Snowflake), Looker Dashboards, Fraud Detection
???? Experienced in: Training & Onboarding, Content Moderation, Root Cause Analysis, Continuous Improvement
???? Passionate about: Building scalable systems, improving user trust, and creating a positive impact through tech-enabled solutions
Whether I’m training tea-----------mbers, creating data-backed solutions, or leading process enhancements, I bring energy, structure, and insight to every project I work on.
Let’s connect if you're looking for someone who can turn complexity into clarity—and drive real operational value.
