Bilingual in Spanish and English, with over two years of hands-on experience in the BPO industry, focused on delivering quality customer service and support. I also have experience working in a medical setting, where I scheduled appointments and maintained accurate patient records for an ENT clinic. Always eager to learn and contribute to a positive, team-oriented environment. My two years of full-time missionary work helped shape a strong work ethic, leadership skills, and the ability to connect with people from diverse backgrounds.