I am a Certified Healthcare Virtual Assistant and Registered Pharmacist with over 4 years of experience supporting healthcare providers, clinics, and pharmacies. I specialize in medical administrative support, calendar management, patient communication, and pharmacy coordination, ensuring smooth daily operations and excellent patient care.
I have hands-on experience using various EHR/EMR systems (Charm, DrChrono, AdvancedMD, WikiAllergies) and telehealth platforms such as Zocdoc, -----------, Spruce, RingCentral, Aircall, and Tebra. I am highly detail-oriented, tech-savvy, and skilled in managing high-volume calls, appointment scheduling, referrals, prior authorizations, and prescription follow-ups.
With my strong healthcare background, HIPAA certification, and customer-first mindset, I can work independently or as part of a team while maintaining accuracy, confidentiality, and efficiency. I am committed to providing reliable virtual support and helping healthcare practices stay organized, compliant, and patient-focused.