Dedicated and versatile professional with a strong background in Workforce Management, specifically a well grown Real-Time Analyst. Experienced in managing people, time and productions metrics. Equipped with proven ability to deliver results under pressure. Skilled in handling various data, decipher/interpret raw data into a useful information to guide and address daily production problems. Also, committed to maintaining high standards of accuracy, efficiency, and professionalism. Recognized for being ready to adapt in every situation that needs ability to think critically and driven to contribute meaningfully to organizational success.
