Customer Support Specialist and Virtual Assistant with nearly 4years of experience in the BPO and remote support industry, assisting global clients and online businesses. Proven ability to manage high-volume inquiries, provide clear and helpful solutions, and maintain excellent customer experiences across chat, email, and phone. Experienced supporting major brands including Amazon, Hilton, and Soothe. Known for being reliable, detail-oriented, and calm under pressure while collaborating with remote teams and reporting updates effectively.
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