I have over four years of diverse professional experience spanning customer service, sales, administrative support, and content management. Most recently, I worked as a Virtual Assistant handling social media content creation and posting. Prior to that, I was an Account Associate at a BPO company where I focused on customer acquisition, relationship management, and closing sales deals.
I also have strong background in appointment setting and dispatching, where I managed emergency and non-emergency calls, coordinated schedules, and ensured efficient service delivery. Earlier in my career, I worked as a Healthcare Customer Service Representative, assisting with claims support, billing issues, and benefits inquiries.
In addition, I’ve gained experience in service roles such as food service and freelance writing, which helped me develop adaptability, communication, and attention to detail. Overall, my background showcases a mix of customer engagement, operations support, and digital content management skills that I’m eager to bring to future opportunities.
