Operations and Customer Success professional with 5+ years of experience supporting healthcare, customer service, recruitment, and business operations teams in remote environments.
Experienced in clinical operations, healthcare administration, clinician recruitment and onboarding, workforce coordination, appointment scheduling, customer support, quality assurance, and process improvement. Skilled at managing multiple priorities, streamlining workflows, coordinating stakeholders, and ensuring exceptional client and team experiences.
Proficient in CRM systems, ClickUp, Intercom, Google Workspace, Microsoft Office, AI tools, and project management platforms. Known for being highly organized, detail-oriented, proactive, and committed to delivering operational excellence.
Seeking opportunities in Operations, Healthcare Administration, Clinical Operations, Recruitment Coordination, Customer Success, and Project Coordination.
