Detail-oriented Data Entry and Administrative Support Specialist with over 10 years of experience across healthcare, banking, government, and e-commerce industries. Skilled in managing high-volume data with precision, ensuring compliance, and streamlining workflows. Adept at insurance account updates, loan application processing, e-commerce listing troubleshooting, and technical support. Known for strong communication skills, bilingual proficiency (English and Tagalog), and the ability to tailor messaging for diverse audiences.
Proven track record in healthcare benefits administration, auto loan setup, and B2B sales support, with a disciplined approach to documentation, escalation protocols, and process optimization. Reliable in remote and hybrid work environments, consistently delivering results independently while maintaining compliance and accuracy.
Technical expertise includes Google Workspace, Microsoft Office, spreadsheet management, Amazon Seller Central, and IT troubleshooting. Passionate about workflow documentation, CRM tools, and employee benefits systems, with a focus on continuous professional growth and transitioning into healthcare benefits administration and lead generation roles.
