I am a dedicated and versatile professional with over 4 years experience in Customer Service. For the past 4 years, I have worked as a Customer Support Associate in the BPO industry, providing exceptional service through chat, calls, and email. My responsibilities have included sales, technical troubleshooting, and account management across diverse sectors such as healthcare, life insurance, and financial services. I take pride in resolving complex issues efficiently while maintaining a customer first approach.
To further enhance my skill set, I completed online certifications in Shopify and freelancing, equipping me with e-commerce knowledge and digital business tools. I am passionate about continuous learning and eager to contribute to a dynamic team where I can apply my experience and grow professionally.
