Hello there, I'm Mhary Angel Joyce from the Philippines. I'm an Executive Virtual Assistant with several years of experience supporting businesses with daily administrative and operational tasks -- whether that's admin work, customer support, research, or managing projects -- so they can focus on growing their business. I've supported teams and decision-makers by handling day-to-day operations, working with data, preparing assessments and online tests, polishing written content, and coordinating people and timelines. I'm comfortable working independently, communicating clearly, and making sure things are done right the first time.
I have experience in administrative support, email and inbox management, customer service, online research, data tracking, and project coordination. I am also experienced in preparing documents, maintaining systems and trackers, and supporting workflows that require accuracy and attention to detail. In addition, I have worked with assessment development, content preparation, and quality checking for structured online materials.
What I do to help businesses:
Executive and administrative support
Customer service (phone, email & chat)
Inbox & email management
Travel & accommodation planning
Invoicing and payment processing
Online research and data analysis
Lead generation
Outreach coordination & follow up management
Pipeline / tracker management
Fact-checking and reporting
Copywriting and proofreading
Preparing assessments and computer-based tests
Project coordination and task management
Calendar management & appointment scheduling
CRM database management
Invoicing & payment processing
Social media management & content creation
Responding to inquiries on social media
Workflow documentation & SOP creation
Client confidentiality and data privacy
File organization and file management
Answer phone calls and respond to enquiries
Update trackers, reports, and internal systems
Prepare and organise documents, spreadsheets, and records
Customer issue resolution and dispute handling
Online and onsite assessment administration
Tools I'm proficient at:
Trello, Canva, Zoom, Google Meet, Slack, Google Workspace (Gmail, Docs, Sheets, Forms, Drive), Microsoft Office (Word, Excel, PowerPoint, Outlook), OneDrive, ChatGPT, Grammarly, Copilot, Google Gemini
Let's work together! You will find me:
Reliable, highly organized and friendly
Follows up proactively rather than waiting for problems to surface
Comfortable handling a variety of tasks, switching priorities when required
Good written English and professional communication skills
Thorough when handling time-sensitive documentation
With stable internet connection and professional home setup
Able to work independently and takes ownership of tasks
Navigates multiple systems with ease and learns quickly
Invite me for an interview.
You're looking for an online assistant who is dependable, can give you back more hours, and won't leave you handing when things at work become overwhelming -- that's me. Let's schedule an interview and chat soon on how I can help you.
Administrative Support, Operations Assistant, Social Media Content Creation, Customer Service, Executive Assistance, Office and Administration, Business Management, Email Support, Multitasking, Transaction Coordinating, English Proficiency, Social Media Management, Business Management, Admin Data Processing, Google Sheets, Organization, Administrative Management, Communication, Time Management, Social Media Management, Microsoft Excel, Data Analytics, Microsoft Excel, Data Analytics, Attention to Detail, CRM, Research Writing, Travel Management, Project Management, Attention to Detail, CRM, Research Writing
