With over 7 years experience as a customer service representative in an e-commerce platform, I bring a solid expertise in handling customer concerns through phone, chat and email using tools like Zendesk and Intercom.
Amenable to work on a shifting schedule and has strong communication, problem-solving and multitasking skills. I'm also tech-savvy, detail-oriented, adaptable and able to work proficiently in remote settings.
If given the chance, I can be a great support to your business or company if you're looking for a customer service expert!