tail-oriented professional with 15 years of BPO experience specializing
in Tech and Sales. Proven expertise in customer relations,
problemsolving, and recordkeeping. Skilled in addressing diverse service
and product issues with a thorough and positive approach. Skilled in managing client relationships, resolving escalations, and providing expert support through phone and chat. I aim to be known as a reliable, empathetic, and solutions-driven worker who thrives in fast-paced environments and consistently contributes to team and organizational success.