I have hands-on experience in IT support, customer service, and operations. I completed an internship in network and infrastructure security, worked as a technical advisor for Microsoft accounts, and handled inventory and administrative operations for almost two years.
I’m comfortable troubleshooting technical issues, assisting customers, managing workflows, and supporting day-to-day business needs. I adapt quickly, communicate clearly, and take initiative in every role I handle.
I’m now aiming to work as a Workflow AI Automation Specialist, where I can apply my technical background and problem-solving skills to help businesses streamline processes and boost efficiency.