Medical Virtual Assistant with 2+ years of experience supporting U.S. healthcare providers in insurance verification, patient intake, and patient coordination. Experienced in handling high-volume workflows, verifying benefits across multiple payers, and ensuring accurate documentation to support timely order processing and reduce delays.
Skilled in tools such as Pverify, Availity, Zoho CRM, and Kixie, with a strong focus on accuracy, efficiency, and proactive communication with patients, providers, and insurance companies.
What I can help you with:
Insurance eligibility and benefits verification
Patient intake and coordination
Provider and insurance follow-ups
Claims follow-up (support level)
Documentation review and order processing
CRM management (Zoho, Kixie)