Hello! I’m a dedicated and service-oriented professional with over 4 years of experience in customer support, hospitality, and front office administration. My background spans roles in top establishments like The Manila Hotel, One Shangri-La Place, and international service environments such as Señor Taco in Singapore.
I specialize in:
*Customer Service (Phone, Email, and Chat Support)
*Front Desk and Concierge Services
*Reservations and Booking Management
*Administrative and Clerical Tasks
*Hospitality and Guest Relations
Throughout my career, I’ve developed strong communication skills and a warm, professional demeanor when dealing with clients, guests, and residents. Whether it’s handling inquiries, managing bookings, resolving complaints, or supporting daily operations, I make sure every task is done efficiently and with care.
I’m now looking to bring my skills to a remote/freelance setting where I can continue to provide exceptional service and support to clients and businesses worldwide.
Let’s work together to make your operations run smoothly and your customers feel valued!