I am an experienced IT professional and Virtual Assistant with a background in customer service, appointment setting, and technical support. I’ve worked in the BPO industry handling healthcare and financial accounts, assisting clients with insurance, banking, and fraud concerns. As a VA, I’ve successfully managed cold calling and appointment setting for international clients.
With over 7 years of experience, I bring strong problem-solving skills, excellent communication, and technical expertise in IT troubleshooting, programming (HTML, CSS, Java, PHP, C#), and Microsoft Office tools. I’m adaptable, detail-oriented, and committed to helping businesses grow through reliable and efficient support.
Skills: Appointment Setting | Customer Service | IT Support | Programming | MS Office
