I have a year of experience as a Virtual Assistant for insurance agencies, where I worked on quoting, endorsements, cancellations, and renewals. I was responsible for updating client records, processing policy changes, and making sure all documentation was accurate and on time.
Before moving into insurance support, I worked with AT&T as a Technical Support Representative, helping customers troubleshoot and resolve service-related concerns. I also gained experience as a Product Specialist for a well-known gadget brand and as a Sales Specialist in an e-commerce platform. These roles strengthened my skills in customer service, product knowledge, and sales support.
With a background that combines insurance operations, technical support, and customer service, I bring a detail-oriented, organized, and adaptable approach to any role I take on.
