-Vacation Rental and Property Management: Skilled in supporting short-term rental operations including Airbnb management, guest communication, check-ins, cleaner scheduling, maintenance coordination, refunds, supply ordering, and host support. Proficient in tools such as Airbnb, Ring, Schlage, Nova, and Lofty to ensure smooth property management and guest experience.
Real Estate Support (Transaction Coordinator): Experienced in managing end-to-end real estate transactions and listings, including contracts, compliance, and client communication. Proficient in Dotloop, reZen, -----------, MLS listings, and Follow Up Boss for transaction coordination, listing management, and CRM tracking.
Administrative Expertise: Strong skills in email and calendar management, report preparation, HR support, recruitment, payroll processing, and handling confidential documentation.
Customer Service: Skilled in delivering professional and timely support via phone, email, and chat with a focus on client and customer satisfaction.
Team Management: Background in training, supervising, and motivating teams to maintain productivity, quality, and efficiency.
