Registered Nurse | Chemotherapy & Infusion Nurse | Oncology Patient Navigator | Care Coordinator | Medical Virtual Assistant | OET Certified | Healthcare Administration | EMR/EHR | HIPAA | Trained NDIS VA |Admin Support/Management|++ Years Clinical & BPO Experience

I am a highly qualified Registered Nurse (BSN, 2012) and Certified Safety Officer III with over 14 years of diverse experience across clinical oncology, corporate safety, and global BPO operations. My unique background combines high-level patient navigation in ISO/ACI accredited hospitals with rigorous occupational health and safety leadership. My background includes hands-on experience as a Chemotherapy Nurse, Radiation Department Patient Navigator, and Medical Virtual Assistant, where I managed patient records, coordinated appointments, and supported multidisciplinary healthcare teams.

I am an All-B OET Passer (2025) and BLS/ACLS Certified (Dec 2025), ensuring elite communication skills and clinical readiness for high-stakes remote healthcare roles in the Australian (AU) or UK markets.

I have also worked in the BPO industry (Concentrix & Convergys) as a Customer Service Representative, where I developed strong communication, organization, and problem-solving skills. My combined healthcare and administrative experience enables me to deliver accurate documentation, compassionate patient interaction, and efficient back-office operations — whether in a hospital or virtual setting.

Core Competencies:
-Oncology Care Coordination: Expert in chemotherapy/infusion patient navigation, treatment scheduling, and multidisciplinary team liaison (-----------).
-Clinical Safety & Governance: Certified Safety Officer III with extensive experience in risk assessment, hazard identification, and ISO compliance auditing.
-Global Health Administration: 2 years of experience handling US-based billing and general inquiries for a major global call center (Convergys).
-Telehealth & Documentation: Proficient in EMR/EHR management, medical scribing, and asynchronous clinical communication.

Technical Skills:
Communication: OET "All B" (Professional English for Healthcare).
Software: EMR/EHR Systems, Microsoft Office 365, Zoom, Triage Software.
Compliance: ISO/ACI Standards, Occupational Safety and Health (OSH) Protocols.

Home Office Setup:
I have a dedicated, quiet home office with high-speed fiber internet100Mbps+) and power backup,ready for Dayshift (AU) or (UK) schedules. I am looking for a long-term, high-impact remote role where I can utilize my clinical and safety expertise.